Company Information

Our trading address

Our Penstripe team operates from Adwalton House in Morley, Leeds.

This is also the registered office of Pointer Group Ltd.

We believe providing clear company and contact details is an important part of doing business openly and responsibly.

It means schools, academy trusts, colleges and other organisations can identify the company they are purchasing from and know where to contact us if they need assistance.

Ordering from Penstripe

When you order from Penstripe, the products, specifications, quantities, artwork, prices and delivery arrangements are agreed as part of our quotation and order process.

Pointer Group Ltd, trading as Penstripe, is the contracting entity responsible for those orders.

Our Terms & Conditions explain the contractual arrangements that apply, including payment, artwork approval, delivery, damaged or incorrect goods and Special Orders.

For further information about how we manage orders from quotation through to dispatch, please read our Delivery Information page.

If you have a problem with damaged goods, incorrect products or a return, our Returns, Refunds & Cancellations page explains how we handle those situations.

Privacy and your information

When you contact us, request a quotation, place an order or use our website, we may need to collect and process information relating to you or your organisation.

We recognise the importance of handling personal information responsibly and explaining how it is used.

Our Privacy Policy provides further information about the personal data we collect, how we use it, how it is protected and the rights available to individuals under applicable data protection legislation.

You can find the policy through the Privacy Policy link in our website footer.

More about Penstripe

We’ve been working with schools and education providers for more than 30 years.

During that time, we’ve developed our products and services around the practical needs of teachers, school leaders and pupils.

From personalised planners and exercise books to artwork support and delivery, our focus is on making the ordering process straightforward and providing products that work in everyday school life.

You can also read feedback from schools and education providers we’ve worked with on our Testimonials page.