Delivering High Levels of Customer Service to Bradon Forest School

Bradon Forest School is a mixed secondary school located in Purton in the English county of Wiltshire.

How Penstripe Helped

How did you first find out about Penstripe Student Planners?
The school already used Penstripe before I was appointed (over 10 years ago) and the service we have received – especially the exceptional guidance and support from Tom – has been outstanding.

What made you choose Penstripe as your planner supplier?
Penstripe could fulfil our planner needs giving us varied content, value for money and great quality.

How did you find the development and artwork creation process?
I have always appreciated the extensive support provided by Bruce in uploading my personalised pages and artwork to the online planner application. It is often difficult in a busy school environment to have the time to spend on creating the planner and Penstripe have gone the extra mile in providing help and support!

Did your Student Planners meet your expectations?
The Penstripe Student Planners have definitely met our expections. However, what has been equally important is that I have always been impressed by how helpful and approachable Tom has been. His warm personality, humour and excellent advice has, year on year, been invaluable and made the task much less stressful!! Penstripe have always delivered our planners on time – even on the occasions when we have submitted our artwork late!

How did your teachers, students and parents respond to your planners?
Parents and students have been extremely positive about the planners especially the personalised pages. Being able to add our own school artwork for the cover has definitely enhanced our planners and strengthened our identity.

Would you recommend Penstripe products and services to other schools?
The quality of Penstripe planners has been excellent and they represent very good value for money. This coupled with the fantastic support I have received over many years means that I would have no hesitation in recommending Penstripe to other establishments.

PA to Headteacher
Bradon Forest School

What we provided

  • Student planners that met high expectations
  • Quality planners that represent great value for money
  • High levels of customer service and support